top of page

The solution to dealing with products that don't come out after successfully paying



Do you have a transaction at a vending machine, have you paid via e-wallet, the balance has been deducted but the product doesn't come out? Have you ever had a problem like that? Some of you may have experienced such problems,

Transactions at vending machines actually make it very easy for us because with self-service vending machines we can quickly buy products. Just choose a product, choose a payment method, make a payment and get the product right away. From the data we have, the total transactions in the vending machine Smartven have a high success rate. However, sometimes in transactions there are obstacles such as internet signal interference, so that it interferes with the transaction process which results in the product not coming out after we successfully make a payment

But don't worry, you don't have to worry anymore because the Smartven vending machine is equipped with the AUTOREFUND feature. What is AUTO REFUND? AUTOREFUND is a system owned by Smartven that functions to return money that has been entered into the vending machine in the form of non-cash transactions directly to the user's e-wallet account if an error occurs during the transaction.

Well, I will show you all how the AUTOREFUND Smartven process works through this video Watching video

More from the blog

bottom of page